• What is a commercial invoice?

  The commercial invoice is simply the purchase invoice for your shipment. You purchase goods from a supplier, and the supplier sends an invoice with the value of the items you have purchased. 🙂 We need the commercial invoice to handle customs matters for you. Customs have various requirements that an invoice must meet, and the key points are listed below. Upload a commercial invoice for the number of units you are going to ship per product. If you have purchased 1000 units of a product but arPopular

• How to arrange a shipment with Logistics via Bol?

  Air Freight If you have chosen an air freight shipment with the delivery address being one of the warehouses of Logistics via Bol, here is a brief step-by-step guide: Coordinate with your supplier to ensure that your boxes do not weigh more than 15 kilograms each. This is the maximum weight per box accepted by LvB. 📦 It is your supplier's responsibility to pack and protect the goods in such a way that they arrive in good condition. Based on our experience, cardboard quality is often pPopular

• Boloo Forwarding Flight Schedule! 🛬

  Here is the flight schedule of Boloo Forwarding. You can see the dates on which we fly, the deadline for product delivery, and the expected delivery date. It's perfect for optimizing your inventory management! 💪🏼 The schedule is as follows: Dangerous Goods (Hong Kong): Sunday - Delivery in Shenzhen (Tuesday - Transportation to Hong Kong) Thursday - Flight from Hong Kong Saturday - Arrival in Amsterdam Sunday - Transportation to warehouse Monday - Handover to GLS Tuesday - DePopular

• Will my sea freight shipment be delivered on a pallet or as a parcel delivery?

  For a delivery of 5 boxes or fewer, we will always arrange a parcel delivery. For 6 boxes or more, we will always deliver on a pallet. Additionally, if any individual box or multiple boxes weigh more than 32 kg, we will also deliver on a pallet. This is because GLS does not handle individual boxes weighing over 32 kg. P.S.: A parcel delivery refers to a courier delivery where you receive the shipment in separate boxes rather than on a pallet.Few readers

• My shipment has arrived at the Boloo Forwarding warehouse, but the dashboard doesn't reflect it.

  After your shipment is received at our warehouse in China, it may take an additional 1-2 days before you see it reflected in your dashboard. This is because our colleagues in China need to measure and weigh your shipment before marking it as "received in China warehouse" in the status. They are also busy preparing the export documents. Our colleagues in China are working hard to process your shipment as quickly as possible! ❤️ 🚀Few readers

• Where can I inquire about the pickup costs for my shipment?

  You can request the pickup costs through the calculator on your dashboard by selecting the EXW incoterm.🚀Few readers

• Additional services for the delivery of your sea freight shipment

  To ensure the most convenient delivery experience, we offer additional services through Trans-Mission Plus. These are extra services on top of delivering your shipment. Below is an overview of the Plus Services and the associated surcharges. ​ (https://downloads.intercomcdn.com/i/o/775420722/94b02b45f20f43287ad44e7f/Scherm%C2%ADafbeelding+2023-06-30+om+23.56.19.png?expires=1748977200&signature=Few readers

• What does CBM mean?

  CBM stands for "cubic meter." Before you proceed with shipping, it is important to know the CBM of your shipment as it can determine the price. The CBM corresponds to a certain weight, which is also known as volumetric weight. The volumetric weight is compared to the actual weight of the shipment. The higher weight, whether actual or volumetric, is used to calculate the charge. For air freight, you pay based on the higher weight, whereas for sea freight, you always pay for the CBM or volumetricFew readers

• Are my products classified as 'Dangerous Goods' or 'Normal Goods'?

  For Dangerous Goods, you often pay a slightly higher rate per kilogram for air freight shipments due to the risks associated with these goods. Additionally, air freight shipments for Dangerous Goods may take a bit longer (1-2 days) as additional handling is required for transportation, such as arranging the appropriate export documents. For sea freight shipments, extra charges may apply for Dangerous Goods cargo. We need to perform additional handling to prepare your sFew readers

• How to minimize the risk of damage during transportation?

  Preventing damage to your products is something you definitely want to avoid. It simply costs you time and money to repair, which is a waste. The journey from China to the Netherlands is long (7,500 km by air or 15,000 km by sea) and your packages are handled by many people. 😟 Here are some tips to minimize or prevent damage: Ask your supplier to include extra packaging. This is often available for a small fee. ✅ Use extra strong boxes. Look for "double" or "triple corrugated cartons," wFew readers

• Which Incoterm should I agree with my supplier?

  What are incoterms? An incoterm is an agreement you make with your supplier. This agreement determines who has responsibility over the goods you have ordered and when. When shipping through Boloo Forwarding, you should agree on EXW or FCA incoterms, even for sea freight. You do not need to agree on FOB with your supplier. *With FOB, your supplier (or carrier) takes care of the export documents and loading your shipment into a container at the port, for which you pay. With Boloo Forwarding, yoFew readers

• FOB costs and Bill of Lading

  At Boloo Forwarding, it is standard practice to use the FCA or EXW incoterms for sea freight, and FOB is (almost) never used. The explanation for these incoterms can be found here: Which incoterm should I agree with my supplier? There are two ways to ship your goods by sea: FCL (Full Container Load) or LCL (Less than Container Load). With FCL, you fill a container with the goods ofFew readers

• The ship has already departed, but the dashboard shows that my shipment is still in China?

  It is possible that the ship has actually departed for Rotterdam, but it is not yet reflected in the dashboard. This is because we update the status to 'shipped to the Netherlands' only when we receive confirmation from the carrier that the ship has departed. Confirmation is usually received 1-2 days later. As a result, it may take 2-3 days for your shipment to be marked as 'shipped to the Netherlands' in the dashboard. You will also receive an email with this status update! 😄Few readers

• Ensure speedy delivery of your shipment by following these steps.

  Air Freight 🛫 Every week, a plane departs with goods from our facility. If you want your products to be included in the weekly flight, the shipment should be delivered to the warehouse in China by Thursday. 🙂 If your goods arrive at our warehouse in China by Thursday, they will be delivered to the address you provided in the dashboard by the following Thursday at the latest. PS. Often on Tuesday or Wednesday already. 🚀 Running late? No problem! Your goods will be stored free of charge untilFew readers

• Will my shipment be loaded on a pallet inside the container?

  No, your shipment will go into the container in loose boxes and not on pallets. This allows us to load the container more efficiently, resulting in lower costs for you. Our colleagues at the warehouse in China ensure that the packages are stacked properly and securely! ✅Few readers

• How does Boloo Forwarding work?

  Your account has been verified, and you can now start using Boloo Forwarding. If you're new and not familiar with the dashboard and the transportation process, don't worry — we're here to help! Feel free to explore our Help Center for more information. 😄 How does my shipment get from China to the Benelux? 🤔 There are many steps involved in this process, but we'll gladly handle it all for you. Below is a brief overview of what the transportation pFew readers

• Can I keep the pallets when my shipment is delivered on pallets?

  It costs 6.50 euros per pallet to keep them. Your shipment is almost always delivered on disposable pallets. 😊 If you choose not to keep the pallets, you will need to remove the boxes from the pallets yourself. The driver cannot do this for you, so please keep this in mind!Few readers